"The Prepare to Care learning experience we have created in partnership with Inspire has enabled us to live our values from the get go with people becoming caregivers. Our kaimahi no longer need to take on a role they do not identify with 鈥� as a 鈥榯eacher鈥� or 鈥榝acilitator鈥� 鈥� they can use the Prepare to Care resources to be social workers, build trusted relationships around the strengths and needs of caregiving wh腻nau, and walk alongside people to prepare them for their caregiving journey. The resources ensure kaimahi provide the essential information caregivers need but enable them to do this in a mana-enhancing and tailored way for each wh腻nau. Caregiving wh腻nau are finding this approach respectful and informative. Inspire have helped us translate a vision for a different way of engaging with caregiving wh腻nau into a practice that our kaimahi can effect as part of their everyday mahi."
Challenge
To change the shape of learning for kaimahi and caregiving wh腻nau to be tamariki centric, encompass te ao M腻ori principles and become a two-way conversation that draws on each other鈥檚 experiences, culture and abilities. What this meant was taking practice-driven content and turning it into highly visual material that could be delivered in a number of different ways, depending on the needs of the caregiving wh腻nau.
Approach
We worked very much in partnership with the Oranga Tamariki Care Services team, as they needed to ensure the content sat right from a practice perspective. We moulded it to fit with a great learning experience. It was essential that everything we did acknowledged tamariki as they are the ultimate beneficiary of this work.
We looked at each of the National Care Standard topics, breaking them down so kaimahi were getting the bigger picture as well as their context. We translated this into a way that could be easily digested by those preparing to become caregivers so they were clear on what was expected of them. There was always a link between what kaimahi were saying and what caregiving wh腻nau saw.
Solution
K艒rero guides for Kaimahi
K艒rero guides were created to cover essential information in the National Care Standards. Each guide gave kaimahi:
- an overview of the topics covered in the module
- objectives to achieve with the caregiving wh腻nau
- a breakdown of what each topic in the module was about
- practice-specific content
- suggested activities they could run with caregiving wh腻nau
- tips on how to have the k艒rero if the group sizes were different
- the key points of the topic within the module.
Alongside the k艒rero guides there was an additional overall k艒rero guide that set kaimahi up for the:
- kaupapa of the Prepare to Care programme
- role they play
- modules covered
- legal obligations
- embedding of te ao M腻ori and whakawhanaungatanga
- support available.
Caregiving wh腻nau booklets
With each module k艒rero guide there was a subsequent caregiving wh腻nau booklet. These booklets are highly visual, interactive and enable reflective practice. They give caregivers the opportunity to capture what they need and want to from the k艒rero they have with kaimahi.
We made sure caregiving wh腻nau knew what was expected of them in the module, were given the bigger picture of how everything fitted together and had key relevant content they needed to know in an easily digestible way.
All caregiving wh腻nau collateral is kept together in a non-branded box specifically designed for this project.
Module quick reference cards
It was important for Prepare to Care k艒rero to happen in a way that suited kaimahi and caregiving wh腻nau. The module quick reference cards were created as a tool to be used if you 诲颈诲苍鈥檛 need the detailed content. Kaimahi could use these to have the k艒rero and cover off all the essential information.
All the collateral for kaimahi is kept together in an Oranga Tamariki-branded ringbinder, so the k艒rero guides could be removed as and when needed instead of carrying the whole ringbinder around.
Outcomes
In partnership we have created resources that kaimahi are proud of and enjoy using. By changing the way the key messages are being delivered, we鈥檝e empowered kaimahi to k艒rero in a way that suits them and those they鈥檙e talking to. The focus is on the k艒rero and the sharing of the experiences, underpinned by best-practice principles instead of the other way around. Whakawhanaungtanga is happening with wh腻nau and within Oranga Tamariki.
奥别鈥檝别 even got people talking about the suite of resources and they鈥檙e very much in demand by all.
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