Our approach to supporting your people through change and transformation.
Large-scale transformation programmes (we call these ones the “Big, Messy Gigs”) are critical to organisations thriving in changing environments.
We call them the Big, Messy Gigs because there's often a lot of moving parts, a ton of stakeholders, and a lot of things that need to be considered.
Crucial to these programmes are the shift for people to new ways of thinking and behaving.
Over the last 20 years, across multiple programmes, СŴý has honed five key principles to determine where to focus to most effectively engage and upskill your people to embrace the change and deliver the benefits to your organisation.
This focus enhances trust, communication and provides for more collaborative problem solving. Trust lowers transaction cost.
Large programmes of scale require a cohesive change story that defines the Why. When you’re clear on the Why, the What and How will follow. A well-defined purpose drives alignment and motivation across all levels of the organisation.
Engagement must be agile and adaptive. Get curious about your stakeholders, the specific insights they may have, the questions you need to ask, how to best engage, and what assumptions and thinking you need to test.
Effective programmes progress the learner from awareness to application and reflection. This progression is enabled by a deliberate focus on Leadership, Communications, Learning, and Support, with all activities and learning artefacts mapped and sequenced to these elements.
Don’t let someone else’s business model drive your solution. Ensure that effort and budget are focused on what will make the most impact. Tailor your strategies to the unique needs and goals of your programme for maximum effectiveness.
Big messy gig on the horizon? Why not have a chat with one of our Learning Partners to see if we can ease the stress!
learn moreMichael — Power, Learning Business Partner, Watercare
Matt While — Learning Partner, Australia Post
Check out our complete guide to organisational change to get the scoop on navigating change...
The 'phone a friend' edition, if you will.
Check it out